Refund Policy
Refund Policy for RTT Sessions & Packages
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At SolunaMarieRTT, I am dedicated to providing a high-quality and transformational experience through Rapid Transformational Therapy (RTT). As this is a personalised service, the following refund and cancellation policy applies to both individual sessions and packages.
1:1 RTT Session Policy
1. Cancellations & Rescheduling
• If you need to reschedule your session please provide 1 week notice. Sessions canceled within 1 week’ notice will not be eligible for refund and will be considered as completed.
2. No Refunds for Completed Sessions
• Due to the nature of RTT, which involves deep transformational work, no refunds will be issued once a session has been completed, as results vary for each individual.​​
3. No-Shows
• If you do not show up for your scheduled session without prior notice, the session is considered forfeited, and no refunds or rescheduling will be offered.​​
4. Exceptional Circumstances
• I understand that life happens! In exceptional cases (e.g., medical emergencies), I may consider rescheduling your session on a case-by-case basis.
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Booking Terms & Recommendations
1. In some cases, depending on the depth and complexity of the issue I may recommend an additional 2-3 sessions for best result. All bookings are non-refundable once the sessions have been confirmed.
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Package Policy​
1. Commitment to the Process
• RTT works best with commitment and consistency. Packages are designed to offer long-term transformation, and once a package has been started, no refunds will be given for unused sessions.​
2. Package Expiry
• All package sessions must be used within [insert time frame, e.g., 6 months] from the date of purchase. Unused sessions after this period will be forfeited.​
3. Refunds for Unused Packages
• Once the first session has been completed, the package becomes non-refundable.
By booking a session or package, you acknowledge and agree to these terms. If you have any questions, feel free to reach out before your session.
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Best,
Marie Walker & Team
SolunaMarie RTT